Frequently Asked Questions
Everything you need to know about shopping with Amalgam Collection
What is the typical shipping timeline for my order?
We process orders within 1-2 business days. Standard shipping usually takes 3-5 business days for domestic orders, while international shipping can take 7-14 business days depending on your location.
What is your return and exchange policy?
Amalgam Collection offers a 30-day return policy for all unworn items with original tags attached. You can initiate a return or exchange through our online portal for a full refund or store credit.
How do I ensure I am ordering the correct size?
Each product page features a detailed 'Size Guide' and specific garment measurements. We recommend comparing these measurements to your favorite fitting clothes to ensure the perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
Are your garments ethically produced?
Sustainability and ethics are at our core. We partner exclusively with fair-trade certified factories and prioritize high-quality, organic, and recycled materials in our seasonal collections.
Can I track my package once it has shipped?
Yes. Once your order leaves our warehouse, you will receive an email confirmation containing a tracking number and a link to monitor your delivery progress in real-time.